Last updated: October 2026

1. About Us

This website is operated by Parallettes.co.uk.

Email: info@parallettes.co.uk

These Terms & Conditions govern your use of our website and the purchase of products from Parallettes.co.uk. By placing an order, you agree to these terms.

2. Products

We sell parallettes and related calisthenics training equipment.

We aim to ensure that all product descriptions, photographs and specifications are accurate. However, minor variations in appearance, colour, finish or dimensions may occur, especially with raw finish products.

Please read the individual product descriptions carefully before placing an order, particularly the information about materials, finishes, intended use and storage requirements.

3. Prices and Payment

All prices are displayed in pounds sterling (£). Any applicable taxes and delivery charges will be shown before you complete your purchase.

Payment must be made using the payment methods available at checkout. Orders will not be dispatched until payment has been successfully received.

We reserve the right to correct pricing errors or inaccuracies in product listings. If an error affects an order you have placed, we will contact you to resolve the issue.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation email acknowledges receipt of your order. We will communicate with you if there is a problem fulfilling it, including if a product is unavailable.

If we are unable to fulfil an order and payment has already been taken, you will receive a refund for the affected order.

Please ensure your delivery details are correct when placing your order. Contact us as soon as possible if you notice an error.

5. Delivery

We deliver to the locations specified on our website at checkout. Delivery options, costs and estimated delivery times will be displayed before you place your order.

Please see our Delivery & Returns page for further information.

We will take reasonable steps to dispatch and deliver orders within the stated timeframe. If delivery is delayed, we will keep you informed where appropriate.

Your statutory rights regarding delivery delays and undelivered orders are not affected by these terms.

6. Cancellations, Returns and Refunds

If you purchase as a consumer online, you will generally have the right to cancel your order within 14 days of receiving your goods, without giving a reason. Certain exceptions may apply.

Please see our Delivery & Returns page for details of how to cancel an order, return products and request a refund.

Nothing in these terms limits your statutory rights in relation to faulty, damaged, misdescribed or otherwise non-conforming products.

7. Product Care and Safe Use

Our equipment is designed for calisthenics and bodyweight training. Customers are responsible for selecting equipment suitable for their intended exercises and training environment.

Always inspect your equipment before use and follow any product-specific instructions regarding care, maintenance, storage and safe use.

Different materials and finishes have different care requirements. For example, raw steel can rust when exposed to moisture and should be stored indoors and kept dry.

Do not use equipment that is damaged, unstable or showing signs of structural failure. Exercise within your ability and seek appropriate guidance if you are unsure how to perform a movement safely.

Nothing in this section excludes or limits our legal responsibility for supplying products that meet the requirements of applicable consumer law.

8. Website Content and Intellectual Property

Unless otherwise stated, the text, images, branding and other content on this website belong to Parallettes.co.uk or are used with permission.

You may not reproduce, distribute or commercially exploit our website content without prior written permission, except where permitted by law.

9. Liability

We do not exclude or limit liability where doing so would be unlawful.

In particular, nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded or limited.

Your statutory consumer rights remain unaffected.

10. Privacy

We handle personal information in accordance with our Privacy Policy. Please refer to our Privacy Policy and Cookie Policy for further information about how information is collected and used when you visit our website or place an order.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. The version published on this page will apply from its stated update date, subject to any rights you have under applicable law and the terms that apply to an existing order.

12. Governing Law

These terms are governed by the laws of England and Wales, where applicable. If you are a consumer living elsewhere in the UK, you may also benefit from mandatory legal protections that apply in your place of residence.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact:

Email: info@parallettes.co.uk